Drips Conversational Outreach
Conversations That Click
Drips delivers two-way text conversations that get responses, drive action, and lead to real outcomes.
Tailored Outreach For Your Industry
Meet Members Where They Are
Payers and brokers use Drips to increase enrollment and retention, boost member participation, and help improve health outcomes.
- Engage hard-to-reach populations
- Make complex outreach goals simple
- Best-in-class compliance
Reach More Patients
Drips conversations give healthcare providers a better way to engage hard-to-reach patients to provide access to care, boost adherence, overcome payment issues, and more.
- Reach more patients compared to outbound dials
- Support HEDIS measures
- Personalized messaging that gets responses
Engage Policyholders At Scale
Drips helps insurance carriers reach current and prospective policyholders with a better customer experience and at greater scale.
- Convert more quotes
- Lower CPA compared to traditional phone outreach
- Reduce churn with empathetic bill reminders
Complex Outreach Made Easy
Real conversations help guide customers smoothly through the complex interactions needed in financial services.
- Maintain engagement through acquisition, processing, underwriting, and more
- Reduce churn with dynamic payment reminders, drive to autopay, and refinance offers
Get Students Talking
Today’s students have countless demands and distractions that can stand in the way of their degree. Drips conversations keep them on track.
- Reach more prospective students without hiring more agents
- AI-powered outreach continually follows up to drive enrollment
- Drips gets course and billing reminders the attention they deserve
Proactive Member Engagement
Payers and brokers use Drips to increase enrollment and retention, boost member participation, and help improve health outcomes.
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Up and Running in 30 Days. ROI in 90.
Your Drips team works continuously to help you get results where it counts. At Drips, we don't chase metrics, we deliver outcomes.
Outcomes Driven
Most platforms hand you a tool. Drips gives you a team. Across healthcare, insurance, education, or financial services, your Drips team works continuously to help you get results where it counts: care gaps closed, enrollments completed, and invoices paid.
Conversation Powered
When people engage naturally, outcomes follow. Drips works because it's built around how people actually talk. Drips starts with a question and evolves from there—meeting people where they are, whenever they're ready.
Compliance Proven
Nearly a billion regulated-industry interactions over 10 years, with zero compliance violations. The Drips compliance engine governs every conversation with more than 1,000 rules drawn from HIPAA, TCPA, FCC, CMS and state regulations.
FAQs
How does Drips integrate with existing systems, such as CRMs, marketing automations, and analytics tools?
We offer an open API and a team ready to customize an integration to fit your CRM, marketing automation, dialer, analytics tools, and call center platform. Common technology integrations include Salesforce, HubSpot, Cisco, Avaya, Genesys, Five9, Marketo, and Zapier.
What support does Drips offer during implementation and after campaign launch?
Your Drips team includes multiple outreach professionals who can help with every aspect of setup and ongoing performance improvement.
What industries benefit the most from Drips' services?
Drips has worked with many of the largest U.S. industries, applicable to a wide range of use cases, especially for large audiences with hard-to-reach segments.
How does Drips' Conversations as a Service (CaaS) differ from traditional consumer outreach methods?
CaaS is scalable, personalized, and engaging, using natural language processing to proactively engage consumers without additional resources from contact center agents.