# Keep It Safe

At Drips, compliance is at the forefront of our product, our processes, and our people. We help you manage fast-changing outreach regulations so you can focus on the outcomes that matter.

## COMPLIANCE IS AT OUR CORE

## It’s all about how you say it™

### Built with Compliance in Mind

Our proprietary compliance controls help keep campaigns compliant with state, federal, and industry-specific rules and regulations, including the TCPA, DNC registry, CFPB rules, and HIPAA guidelines.

[Read White Paper](/content/resources/sms-compliance-by-drips/index.html)

### **Real TCPA Solutions**

With big changes coming to the TCPA, Drips is ready with solutions that can support both compliance and performance for your outreach.

[Read eBook](/content/resources/2024-tcpa-consent-rules-ebook-keeping-it-safe-with-compliance-focused-sms-outreach/index.html)

### **We’ll Keep You Updated**

We work with the world’s best legal experts to monitor rule changes and quickly update your campaigns.

> For texts and calls that require prior consent, consumers are generally allowed to revoke consent (opt out) in any way that is clear and reasonable. The failure to honor these requests is one of the most common theories of TCPA liability that we see in court.”

**Matthew Knowles**  
Partner

### Our Process

We assist with compliance every step of the way. Each campaign includes a consent audit, campaign script approval process, and ongoing compliance updates.

[Learn More](/content/services/process/index.html)

### Information Security

We take the security of your data seriously. Drips maintains ISO 27001 and HITRUST certifications.

[Security Practices](/content/services/security/index.html)

## **Trusted Healthcare Outreach**

Drips is trusted by some of the largest organizations in healthcare. We help clients comply with TCPA and TSR rules and rules released by the CMS, HHS, FCC, FTC, and more.

- Trusted Healthcare Partner
- CMS and HHS Rules
- Protect PHI
- TCPA and TSR
- ISO 27001 and HITRUST

### Medicare Scope of Appointment

We stay on top of changing healthcare regulations such as new CMS scope of appointment rules. Learn about our solutions for Medicare outreach.

[Medicare Outreach](/content/resource-sub-categories/medicare-medicaid/index.html)

## Compliance Features

### Disqualified by Drips

[Learn More](/content/resources/disqualified-by-drips/index.html)

It is required to quickly remove consumers from a campaign when they opt out — even if they say it in unpredictable ways. Learn how Disqualified by Drips keeps you safe when handling SMS opt-outs.

### Drips Rules Engine

The Drips Rules Engine (DRE) uses a database of rules, regulations, and best practices that Drips uses for drafting conversational scripts at scale. These include state level regulations, FCC rules, industry-specific requirements, proven Drips best practices, and much, much more.

[Compliance Technology](/content/services/compliance/index.html)

### Drips Obfuscation Engine

Our AI can recognize potentially sensitive information from your audience and replace these details with compliant placeholder text.

## Outreach Compliance Resources

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[2025 AEP and Beyond](/content/blog/2025-aep-and-beyond/index.html)\
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Drips Managing Director of Healthcare Dan Fox looks ahead to 2025 AEP and highlights the keys for plans to acquire and retain Medicare Advantage members.

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[7 Essential Tips to Boost Medication Adherence Through Communication Solutions](/content/blog/boost-medication-adherence-tips/index.html)\
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Enhance your medication adherence with our actionable insights from '7 Essential Tips to Boost Medication Adherence Through Communication Solutions.'

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[Best Practices For A Medicare Advantage Outreach Strategy](/content/blog/best-practices-medicare-advantage-outreach-strategy/index.html)\
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When it comes to communicating the complexities of Medicare Advantage, many healthcare insurance providers are missing the mark.