Wed, Aug 5, 11:55 AM

Hey Dominique, it's Jen from Health Today. You may have seen a letter in the mail about confirming your Medicaid eligibility. Can we talk in 10 minutes to discuss?

Dominique, even if you are no longer eligible, there may be other coverage options for you. When are you free for a call?

I don't think I qualify anymore. Can you send me what coverage you are talking about.

Here's a link to alternative plan options. Let me know if you have any questions. I'll check in again later.

Can you call me, I’ve never had to do this before.

Looks like we missed you. When is a better time?

Sorry I had to return to my desk. Can you call at 4pm?

Here to help. We'll call you at 4pm!

Just a reminder, I'll be calling in 5 minutes.

# Timely Coverage Conversations

Healthcare is complex and it's easy to overwhelm members when it's time to renew. Let's keep things simple for Dominique. Start by seeing if she has questions that could be a barrier during redetermination.

**Click 'Next' to see the conversation.**  
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## Start with a question.

With Drips Conversations as a Service, we can help you proactively reach out to existing members to share important coverage information.

[Next\Arrow Right](/content/interactive/healthcare-mini-demo-dominique#/index.html)

## Follow up.

We can build proactive follow up into your Drips outreach campaign to boost engagement rates.

[Next\Arrow Right](/content/interactive/healthcare-mini-demo-dominique#/index.html)

## Get a response.

Our AI-powered platform can understand natural language responses and deliver personalized answers.

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## Permission-based content sharing.

Drive members to your content with secure custom links.

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## Adapt to requests for support.

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## Missed call? No problem.

Drop a perfectly transcribed Visual Voicemail to get connected at a better time.

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## Follow up.

Adapt and persist with conversational AI.

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## Life happens!

Make rescheduling calls quick and easy.

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## Determine the right time.

The Drips platform can continue the conversation until an appointment is scheduled.

[Next\Arrow Right](/content/interactive/healthcare-mini-demo-dominique#/index.html)

## Use reminders to reduce no-shows.

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## **Get connected.**

Drips AI-powered text, voicemail, and calling solutions can help drive more successful outcomes at scale.

## See How Drips Can Transform Your Outreach