**Wed, Aug 5, 11:55 AM**  
Hey Aayisha, it's Jen with Health Today. Welcome to your new health plan! I'll be reaching out to tell you more. Can I share some details about your new benefits?

**Sure**

Great, check out this link to view some important information about your new benefits. We can set up a welcome call if you have any questions.

**Can you call Friday morning? Need help setting up my account**

We can help with that. We'll call you on Friday at 9am.

**Fri, Aug 7, 8:50 AM**  
Hi Aayisha, its Jen from Health Today, I'll be calling in 10 mins.

# New Member Alert

Conversations as a Service can provide a guided onboarding experience that empowers members and boosts satisfaction. Reach out to Aayisha to help her navigate her new plan and benefits.

**Click ‘Next’ to see the conversation.**

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## Welcome with value.

Drips Conversations as a Service can help you enhance the new member experience with valuable information about their benefits, account, programs, and services available to them.

[Next Arrow Right](/content/interactive/healthcare-mini-demo-aayisha#/index.html)

## **Get a response.**

Drips can recognize natural language responses and identify intent.

[Next Arrow Right](/content/interactive/healthcare-mini-demo-aayisha#/index.html)

## Permission-based content sharing.

Drips scripting can drive digital adoption.

[Next Arrow Right](/content/interactive/healthcare-mini-demo-aayisha#/index.html)

## Overcome adoption hurdles.

Drips recognizes natural language responses so you can support members when they need it.

[Next Arrow Right](/content/interactive/healthcare-mini-demo-aayisha#/index.html)

## Simplify call scheduling.

Conversational two-way SMS lets members connect on their own schedule.

[Next Arrow Right](/content/interactive/healthcare-mini-demo-aayisha#/index.html)

## Use reminders to reduce no-shows.

Drips can proactively send a personalized reminder prior to the call.

[Next Arrow Right](/content/interactive/healthcare-mini-demo-aayisha#/index.html)

## **Get connected.**

On the phone, Aayisha has a question about paying her first premium. She learns that coverage won't start until her first payment is made. An agent helps her set up a payment plan.

[Explore Other Personas Arrow Right](/content/interactive/demos/index.html)

## See How Drips Can Transform Your Outreach