# Conversations That Fund and Collect

Most financial outreach talks at customers and hopes they call back. Drips starts a real two-way conversation, so your team spends its time on the accounts ready to act, from the first application through the final payment.

[See How](/content/industries/financial-services-banking#/index.html)

## Every Account Has a Next Step. Drips Starts It.

From the first application to the final payment, Drips creates two-way conversations that drive action to move the numbers your institution cares about.

[Acquire](/content/industries/financial-services-banking#w-tabs-0-data-w-pane-0/index.html) [ONBOARD](/content/industries/financial-services-banking#w-tabs-0-data-w-pane-1/index.html) [GROW](/content/industries/financial-services-banking#w-tabs-0-data-w-pane-2/index.html) [Retain](/content/industries/financial-services-banking#w-tabs-0-data-w-pane-3/index.html)

## **Turn Applications Into Funded Loans**

Prospective borrowers let calls go to voicemail and leave applications half-finished. Drips starts a text conversation that gets a response, so your team spends time only on the customers ready to move forward.

- Reach applicants who don't answer calls or email
- Drive completed applications and scheduled banker calls
- Built-in compliance on every message sent

[Learn How to Transform Your Call Center](/content/resources/how-sms-can-help-transform-your-call-center-from-outbound-to-inbound/index.html)

Hi David, it’s Sam from Treetop Financial. You’re pre-qualified to finance your new vehicle. Want me to walk you through your options?

What are the rates?

They’re competitive, and I can lock yours in on a quick call. Are you free at 3 PM?

## Build Loyalty, Not Friction

A new customer who never activates is a cost, not a relationship. Drips turns onboarding into a two-way thread that drives app downloads, autopay, and paperwork, so accounts start active and stay that way.

- Drive app downloads, autopay enrollment, and eSign completion
- Clear document and verification steps in real time
- Deliver the right guidance at each step, in your brand’s voice

[Boost Onboarding](/content/resources/how-sms-boosts-customer-onboarding-campaigns/index.html)

Hi Joe, it’s Angie from Treetop Financial. Setting up autopay takes two minutes and means you never miss a due date. Want the link?

Yes, please send the link

Download here: [Customer Portal](/content/industries/financial-services-banking#/index.html)

## Grow the Relationship Before a Competitor Does

The best growth is already on your books. Drips reaches existing customers with the right offer at the right moment, from a HELOC to a new card, in a conversation that feels like service, not a sales pitch.

- Surface relevant products based on where each customer is
- Share guidance that supports smarter financial decisions
- Resolve common questions and capture customer intent

[SMS for Customer Education](/content/resources/how-to-use-sms-outreach-for-customer-education/index.html)

Hi Jason, it’s Angie from Treetop Financial. With your home’s equity, a HELOC could fund that project at a lower rate. When is a good time to talk?

Can I read about it first?

Absolutely, here you go: [treetop.co/heloc](/content/industries/financial-services-banking#/index.html). I’m here when you have questions.

## Recover Payments Without Losing the Customer

Most involuntary churn starts with a missed payment, not a decision to leave. Drips opens the payment conversation early and empathetically, offers real options, and keeps good customers current, while saving your contact center the calls.

- Drive on-time payments and autopay recovery
- Surface hardship and payment plan options early
- Re-engage customers who have stopped responding

[How Proactive SMS Fights Involuntary Churn](/content/resources/how-proactive-sms-fights-involuntary-churn/index.html)

Hi Joy, it’s Angie from Treetop Financial. It looks like we may have missed your payment due Jan 15. Can I help you sort it out?

I'm between jobs, can we work something out?

Of course. You may qualify for a payment plan. Are you free for a quick call now?

## **Move the Numbers That Matter**

We don't chase metrics. We deliver outcomes. Drips is trained on nearly a billion regulated-industry conversations, and in financial services, that experience matters.

[Learn More](/content/guides/drips-for-financial-services/index.html)

## Compliant at Our Core

TCPA and a patchwork of state rules and regulations. Outreach to account holders and borrowers carries real legal and reputational exposure. The Drips compliance engine governs every conversation automatically, so your team can modernize outreach without becoming compliance experts.

Drips runs on ten-plus years of regulated-industry data while maintaining ISO 27001 and HITRUST certifications.

## Get Your Questions Answered

### What’s the Most Effective Tactic for Financial Services Outreach?

Two-way SMS messages that invite a response, adapt to the customer’s situation, and route them to the right next step recover more payments and open more accounts than one-way blasts.

## Ready to Fund More, Collect More, and Keep More?

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